At HostingMatrix we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use HostingMatrix's services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Information Collection

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as basic hosting plan comparison. In order to provide our full range of services, we may collect the following types of information:

    (1) Information you provide - When you sign up for a HostingMatrix Account or other HostingMatrix service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as enhanced listing, we also request credit card or other payment account information. But we do not store these payment information, you only will be asked for these information on an encrypted checkout web page. After checkout, your payment information will be discarded, so it is absolutely safe.

    (2) HostingMatrix cookies - When you visit HostingMatrix, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user data, such as user name. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some HostingMatrix features and services may not function properly if your cookies are disabled.

    (3) HostingMatrix's servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

    (1) For payment purposes and to provide customer support;

    (2) To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.

    (3) To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

    (1) a law enforcement or regulatory agency at their request;

    (2) a person or company who acquires our business;

    (3) third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;

    (4) As otherwise needed to protect or enforce or rights or the rights of others.

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

Security of Your Information

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Third Party or Linked Sites

The Privacy Policy listed here only addresses the collection and use of information pertaining to HostingMatrix.org only. We are not responsible for the privacy practices of third party websites and websites accessed from HostingMatrix.org.

Children’s Privacy

Our site is not designed for children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.

Changes in the Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Contact

If you have any questions about our Privacy Policy, please contact contact@hostingmatrix.org